Sunday, May 27, 2012

How to Deal with Frigidaire Dispenser Light Problems

Model #GLRS234ZAW2icon, this side by side refrigerator had been doing it's things for several years now, but some time ago it developed an unusual little problem. It seems that when the freezer door was closed, the dispenser light would turn on, requiring the light button to be pressed to turn it off. And along with that, sometimes the cubed and crushed indicator lights would be on at the same time after the door was closed. Not the end of the world, but after a few years, the cover over the light button broke free and now that the house is for sale, it was time to see about getting this one fixed.

When diagnosing dispenser issues, we often don't need to look any further than the dispenser itself. Many have their own logic boards built right into the housing to control the various functions of the dispenser. These boards will take input from the each of the push buttons and actuator arms, then send the appropriate output to such things as the ice auger and water valves. It is important that the units wiring diagram be consulted before doing electrical checks because many are not communicating with another board somewhere else in the appliance. This means we won't always find voltages we would have expected from similar refrigerators just a few years ago. 

The dispenser problem on this unit is actually a known issue that dates back to 2002, and has to do with a bug in the programing of the original board. From time to time, little problems like these come to the attention of the manufacturers and new part numbers get substituted for the originals. So the repair on this refrigerator was nothing more than replacing the dispenser control boardicon located directly to the dispenser face panel. Not to be confused with the dispenser power board mounted just above the dispenser levers. That board has 120 volts AC going to it while the board we are changing is all low voltage.


With the dispenser face free, after removing three screws, the board can be freed from the panel once the four small screws are removed. I installed the new board and connected the wiring harness back into the connector, which does not have a keeper by the way so it can come loose easily. I then mounted the panel back onto the door with the appropriate screws. 

Because of the years of pressing the light button has resulted in the little bubble that forms the button falling off, the customer was also in need of a new dispenser face. Most Frigidaire's, this one is no exception, the part that makes up the face is actually an applied decal made of a Mylar type of material. This usually keeps the cost down, but unfortunately, this part is no longer available and there was no substitution part listed. And only 8 years old. What are the odds. The good news was I was able to track down a suitable used replacement part that helped bring some curb appeal back to this refrigerator and possibly help with the sale of the house. 

Presented by - All Tech Appliance Service, your Portland Oregon appliance repair company. We service many brands of refrigerators, washers, dryers, ranges, dishwashers, freezers, ovens and microwaves including popular brands like Whirlpool, Kenmore, Maytag, Frigidaire, Amana, GE, Jenn Air, Ikea, Sears, Estate, Roper, Electrolux, KitchenAid, Fisher & Paykel and more. We also provide preventative appliance maintenance, dryer vent cleaning, replacement appliance installation, and property management appliance service. Visit us online at www.AllTechAppliance.com. 

Sourced: Technicianbrian.com 

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